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Privacy Policy

Effective Date: August 9, 2026

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Dr. Jenna Scott, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us and the information we collect when you visit or use our website, jenna@drjennascott.com.

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This Privacy Policy explains how we collect, use, disclose, and protect information in connection with drjennascott.com, including information you provide when you contact us, inquire about services, register for retreats or other offerings, subscribe to communications, purchase products, or otherwise interact with the website.

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Because we are a licensed mental health practice, certain information relating to individuals who receive clinical services may also be subject to federal and state health privacy laws, including the Health Insurance Portability and Accountability Act (“HIPAA”), where applicable. Information protected under HIPAA is governed by our separate Notice of Privacy Practices.

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1. Information We Collect

Depending on how you use the Website, we may collect the following categories of information.

Information You Provide Directly

You may voluntarily provide information when you:

  • contact us through a contact or inquiry form;

  • request information about therapy or other services;

  • request an appointment or consultation;

  • register for a retreat, workshop, or other offering;

  • purchase a product;

  • subscribe to a newsletter or other communications;

  • submit a comment, testimonial, review, or other content;

  • communicate with us by email, telephone, text message, or other means;

  • participate in surveys or other activities offered through the website; or

  • otherwise communicate with us.

This information may include your name, email address, telephone number, mailing address, billing or shipping information, and other information you choose to provide.

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Health or Sensitive Information

If you contact us regarding therapy or mental health services, you may voluntarily provide information concerning your mental health, relationships, family circumstances, treatment needs, or other sensitive matters.

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Please do not submit detailed clinical or other highly sensitive information through a general website contact form unless we specifically instruct you to do so. General website forms, email, and similar communications may not be appropriate methods for transmitting protected health information.

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Information relating to clinical services may be subject to additional privacy protections. Please see our Notice of Privacy Practices for information concerning the use and disclosure of protected health information.

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Information Collected Automatically

When you visit the website, certain information may be collected automatically by your browser, device, hosting provider, analytics services, or other technologies. This may include:

  • IP address;

  • browser type and version;

  • device type;

  • operating system;

  • approximate geographic location;

  • referring website;

  • pages viewed;

  • links clicked;

  • dates and times of Website visits;

  • time spent on pages;

  • information about how you interact with the Website; and

  • other technical or usage information.

We use this information primarily to operate, maintain, secure, and improve the Website and to understand how visitors use it.

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2. Cookies and Similar Technologies

The website may use cookies, pixels, tags, analytics tools, or similar technologies.

Cookies are small files placed on your device that help a website remember information about your visit and may allow us to understand how visitors use the website.

We may use:

  • Essential cookies, which are necessary for the Website to function;

  • Functional cookies, which remember preferences or settings;

  • Analytics cookies, which help us understand Website traffic and usage; and

  • Marketing or advertising technologies, if applicable, which may be used to help us understand the effectiveness of advertising or communications.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect the functionality of portions of the Website.

If we use third-party analytics, advertising, or tracking technologies, those providers may collect information in accordance with their own privacy policies.

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3. How We Use Information

We may use information we collect to:

  • provide, administer, and improve our Website;

  • respond to questions and inquiries;

  • communicate with you about services, retreats, workshops, products, or other offerings;

  • process registrations and purchases;

  • process payments;

  • arrange shipping or delivery of products;

  • provide customer service;

  • send newsletters or other communications you have requested or consented to receive;

  • maintain records of transactions;

  • understand website usage and improve our content and services;

  • maintain the security and integrity of the website;

  • detect, prevent, and address fraud, unauthorized access, or other potentially prohibited activity;

  • comply with legal and regulatory obligations; and

  • carry out other purposes described to you at the time information is collected or otherwise permitted by law.

We do not use information obtained through the Website to provide psychotherapy or other clinical services unless the information is appropriately handled within our clinical privacy and security practices.

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4. Clinical and Protected Health Information

If you are a current or former therapy client, or if you otherwise provide information to us in connection with clinical services, certain information may constitute protected health information (“PHI”) under HIPAA or may otherwise be protected under applicable federal or state law.

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Our treatment of PHI is governed by our Notice of Privacy Practices, rather than solely by this website Privacy Policy.

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Where HIPAA applies, we use and disclose PHI as permitted or required by applicable law. HIPAA provides individuals with specific rights concerning their PHI, and our Notice of Privacy Practices explains those rights and our responsibilities.

Nothing in this Website Privacy Policy is intended to replace or modify our Notice of Privacy Practices.

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5. Information We Collect Through Purchases

If you purchase products through the website, we may collect information necessary to process and fulfill your purchase, such as your name, email address, billing information, shipping address, order information, and transaction details.

Payment card information may be processed directly by our third-party payment processor. We generally do not receive or store your full payment card number.

Our payment processors and other service providers may collect and process information according to their own privacy policies and terms.

We use purchase information to process transactions, fulfill orders, provide customer service, maintain transaction records, prevent fraud, and comply with applicable legal obligations.

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6. Retreats, Workshops, and Other Offerings

If you register for a retreat, workshop, educational program, or other non-clinical service, we may collect information necessary to administer that offering.

Depending on the nature of the offering, this may include your name, contact information, emergency contact information, dietary or accessibility information, payment information, and other information reasonably necessary to administer the event.

We will tell you at the time information is collected if particular information is required for participation.

If an offering involves clinical services or the collection of protected health information, additional privacy requirements may apply.

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7. Email Communications

If you subscribe to our newsletter or otherwise provide your consent to receive promotional communications, we may send you emails concerning articles, writings, retreats, workshops, products, or other offerings.

You may unsubscribe from promotional email communications at any time by using the unsubscribe link contained in the communication or by contacting us at jenna@drjennascott.com.

Even if you opt out of promotional communications, we may continue to send transactional or administrative communications reasonably necessary to provide a service you have requested, process a transaction, or administer your account or registration.

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8. How We Share Information

We do not sell your personal information for money.

We may share information with third parties when reasonably necessary to operate our website and business, including service providers that assist us with:

  • website hosting;

  • website maintenance;

  • payment processing;

  • e-commerce and order fulfillment;

  • shipping;

  • email delivery;

  • appointment scheduling;

  • event registration;

  • customer service;

  • analytics;

  • information technology;

  • security and fraud prevention; and

  • other business functions.

These providers may have access to information only as reasonably necessary to perform services on our behalf and subject to applicable contractual or legal requirements.

We may also disclose information:

  • when required by law;

  • in response to a valid legal process or governmental request;

  • to protect our rights, property, safety, or the rights, property, or safety of others;

  • to investigate suspected fraud or security incidents;

  • in connection with a business transaction such as a merger, acquisition, reorganization, or sale of assets; or

  • with your consent or at your direction.

Information concerning clinical services and PHI will be disclosed only as permitted or required by applicable privacy laws and our Notice of Privacy Practices.

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9. Third-Party Links

The website may contain links to websites, social media platforms, payment services, registration platforms, or other third-party websites.

We are not responsible for the privacy, security, content, or practices of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.

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10. Children's Privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Website.

If you believe that a child has provided personal information to us through the website, please contact us so that we can take appropriate steps.

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11. Data Security

We take reasonable administrative, technical, and physical measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by us.

Information relating to clinical services is subject to the additional safeguards required by applicable healthcare privacy and security laws.

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12. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and transaction records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect our legal rights.

Retention periods may vary depending on the nature of the information and the reason it was collected.

Clinical records are retained according to applicable professional, legal, regulatory, and clinical record-retention requirements and are governed by our clinical privacy policies.

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13. Your Privacy Choices

Depending on the nature of your relationship with us and the information involved, you may have choices regarding certain personal information.

You may:

  • unsubscribe from promotional email communications;

  • request information about the personal information we maintain about you;

  • request correction of inaccurate information;

  • request deletion of certain information where applicable;

  • adjust certain cookie or browser settings; and

  • contact us with questions or concerns about our privacy practices.

Some information may be retained or may not be subject to deletion or other requests because we are required or permitted by law to retain it, or because it is necessary to provide services, complete transactions, maintain business records, or protect legal rights.

Requests involving protected health information are subject to the rights and procedures described in our Notice of Privacy Practices.

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14. Florida Residents and Other State Privacy Laws

We are based in Florida and may provide services to individuals located in Florida and other states.

Privacy rights vary by state. Certain state privacy laws may provide residents with additional rights concerning their personal information. The applicability of a particular state privacy law depends on factors including the nature of the information, the services provided, and whether the business meets the applicable legal thresholds or exemptions.

To the extent a privacy law applies to us and provides you with rights that are not otherwise described in this Privacy Policy, we will honor those rights as required by applicable law.

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15. Healthcare Privacy Laws

Nothing in this Privacy Policy is intended to limit any privacy rights or protections provided to you under HIPAA or other applicable federal or state healthcare privacy laws.

Where HIPAA applies, our Notice of Privacy Practices governs our use and disclosure of protected health information.

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16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, legal requirements, or other circumstances.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. Material changes may also be communicated through the website or other appropriate means.

Your continued use of the Website after an updated Privacy Policy becomes effective constitutes your acknowledgment of the updated policy, to the extent permitted by applicable law.

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17. Contact Us

If you have questions, concerns, or requests concerning this Privacy Policy or our privacy practices, please contact us:

Dr. Jenna Scott, LLC
Jenna Scott, PhD, LMFT
Tallahassee, FL
Email: jenna@drjennascott.com

For questions concerning protected health information or our HIPAA Notice of Privacy Practices, contact: jenna@drjennascott.com

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18. Important Notice Regarding Website Communications

The website is intended to provide general information about our practice, services, educational materials, retreats, writings, and products.

The website and its general contact forms are not intended for emergency communications or for transmitting confidential clinical information.

If you are experiencing an emergency or are in immediate danger, contact your local emergency services or seek immediate assistance from an appropriate emergency resource.

Please do not use the website, email, or a general contact form to communicate information that requires an immediate response or that you would not want transmitted through an ordinary internet communication.

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