Terms and Conditions

Effective Date: August 9, 2026

Welcome to Dr. Jenna Scott, LLC.

These Terms and Conditions (“Terms”) govern your access to and use of drjennascott.com, including your use of our website content, resources, online store, retreat and event registration services, and other offerings available through drjennascott.com.

By accessing or using the drjennascott.com, you agree to these terms. If you do not agree with these terms, please do not use the website.

The website is operated by Dr. Jenna Scott, a Limited Liability Company owned and operated by Dr. Jenna Scott, a Licensed Marriage and Family Therapist.

1. Purpose of the Website

The website provides information about Dr. Jenna Scott, its professional services, educational materials, writings, retreats, workshops, products, and other offerings.

Information provided through the website is intended for general informational and educational purposes.

Use of this website does not create a therapist-client relationship between you and Dr. Jenna Scott.

A therapeutic relationship is established only through a separate process and agreement, as applicable to the professional services being provided.

Nothing on the website should be understood as an offer or guarantee that you will be accepted as a therapy client.

2. No Emergency or Crisis Services

The website is not intended to provide emergency, crisis, or immediate mental health services.

Do not use the website, website contact forms, email, or other website communications to seek emergency assistance or to communicate information requiring an immediate response.

If you are experiencing an emergency or believe you or another person is in immediate danger, contact emergency services or seek immediate assistance from an appropriate emergency or crisis resource.

We do not guarantee that messages submitted through the website or by email will be reviewed immediately or within any particular period of time.

3. General Information and Educational Content

The website may contain articles, blog posts, videos, downloadable materials, educational resources, social media content, and other information concerning relationships, mental health, personal development, wellness, or related topics.

This information is provided for general educational purposes and is not a substitute for individualized professional advice, diagnosis, treatment, or psychotherapy.

Your use of information provided through the website is voluntary and at your own discretion.

Because individual circumstances vary, information presented on the website may not be appropriate for every person or situation.

4. No Professional Advice Through Website Content

Although the website is operated by a licensed mental health professional, information published on the website does not establish a therapist-client relationship and should not be interpreted as individualized mental health treatment or professional advice.

Reading an article, submitting a general inquiry, purchasing a product, attending a retreat, or otherwise interacting with the website does not by itself establish a therapeutic relationship.

If you believe you need professional mental health services, you should seek an appropriate licensed professional who can evaluate your individual circumstances.

5. Website Communications

The website may allow you to contact us through forms, email, scheduling tools, or other communication methods.

Please do not submit detailed medical, mental health, clinical, or other highly sensitive information through a general website form unless we specifically instruct you to do so.

Information concerning clinical services may be subject to additional privacy protections. Please review our Privacy Policy and Notice of Privacy Practices for more information.

We do not guarantee that communications submitted through the website are secure, confidential, or appropriate for transmitting protected health information unless the particular communication method has been specifically designated for that purpose.

6. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect information.

If you are a current or former therapy client, or if information you provide constitutes protected health information under applicable law, our Notice of Privacy Practices may also apply.

In the event of a conflict concerning protected health information, applicable privacy laws and our Notice of Privacy Practices will govern to the extent required by law.

7. Intellectual Property

Unless otherwise indicated, the website and its contents are owned by or licensed to Dr. Jenna Scott and are protected by applicable copyright, trademark, and other intellectual property laws.

This includes, without limitation:

website text;
articles and blog posts;
written materials;
photographs;
graphics;
logos;
trademarks and service marks;
videos;
audio recordings;
downloadable materials;
product descriptions;
course or retreat materials; and
the overall design and arrangement of the website.

You may access and use the website and its content for your personal, non-commercial use.

You may not reproduce, republish, distribute, modify, sell, publicly display, create derivative works from, or commercially exploit website content without our prior written permission, except where permitted by applicable law.

8. User-Submitted Content

If the website permits you to submit comments, testimonials, reviews, photographs, questions, or other content (“User Content”), you retain ownership of your User Content.

By submitting User Content, you represent that you have the right to submit it and that doing so does not violate the rights of another person.

You grant Dr. Jenna Scott a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and distribute User Content for the purposes for which you submitted it and as otherwise agreed with you.

We reserve the right to remove User Content that is unlawful, abusive, threatening, defamatory, misleading, or otherwise inappropriate.

Nothing in these Terms prohibits or restricts you from providing an honest review or opinion about our products, services, or business.

9. Products and Online Purchases

The website may offer products for purchase.

Product descriptions, photographs, pricing, availability, and other information are provided in good faith. We attempt to keep this information accurate but do not guarantee that every description, photograph, price, or other piece of information is error-free or current at all times.

We reserve the right to correct errors, modify product information, or discontinue products at any time.

An order is not considered accepted until we have confirmed the order.

We reserve the right to decline or cancel an order when permitted by law, including in circumstances involving pricing errors, inventory limitations, suspected fraud, or other legitimate business reasons.

If we cancel an order after payment has been received, we will provide an appropriate refund in accordance with applicable law.

10. Pricing and Payment

Prices displayed on the Website are in U.S. dollars unless otherwise stated.

Applicable taxes, shipping charges, and other mandatory charges will be disclosed as required before you complete your purchase.

Payment may be processed through a third-party payment processor. By submitting payment information, you authorize the applicable payment provider to process the transaction.

We do not generally receive or store your full payment card number.

Third-party payment processors may have their own terms and privacy policies, which govern their processing of payment information.

11. Shipping and Delivery

Shipping and delivery information will be provided on the website or at checkout, as applicable.

We will make reasonable efforts to fulfill orders within the stated or estimated timeframe.

Shipping times may be affected by circumstances outside our reasonable control, including carrier delays, weather, natural disasters, supply-chain disruptions, or other unforeseen circumstances.

If we are unable to ship an order within the timeframe represented to you, we will provide any notices, cancellation rights, and refunds required by applicable law.

12. Returns, Exchanges, and Refunds

For products or offerings, cancellation or refund terms will be disclosed before purchase.

Certain products or services may have different return or cancellation requirements, which will be clearly identified at the time of purchase.

Nothing in these Terms is intended to limit any rights or remedies that cannot lawfully be waived under applicable law.

13. Retreats, Workshops, and Events

The website may allow you to register for retreats, workshops, educational programs, or other events.

Each offering may have its own description, eligibility requirements, schedule, payment terms, cancellation policy, and other conditions. Those terms will be provided at or before registration.

Registration does not establish a therapist-client relationship.

Unless an offering is specifically identified as psychotherapy or another professional clinical service, participation in a retreat, workshop, educational program, or wellness offering should not be interpreted as receiving individualized psychotherapy or mental health treatment.

We reserve the right to modify event schedules, locations, instructors/facilitators, activities, or other event details when reasonably necessary.

If we cancel an event, we will provide participants with the remedies described in the applicable event terms or otherwise required by law.

14. Retreat Participation and Personal Responsibility

Participants in retreats, workshops, and other events are responsible for making decisions appropriate to their own physical, emotional, and mental health circumstances.

If an offering involves physical activity, travel, outdoor activities, or other activities that may involve risks, additional disclosures, waivers, or participation requirements may apply.

Participants should inform us in advance of relevant accessibility needs or other reasonable accommodations (dietary considerations) so that we can determine what accommodations may be available.

Nothing in this section limits rights that cannot legally be waived.

15. Third-Party Services and Links

The website may contain links to or integrations with third-party websites, applications, scheduling systems, payment processors, social media platforms, shipping providers, registration services, or other third-party services.

We do not control and are not responsible for the content, availability, security, privacy practices, or terms of third-party services.

Your use of third-party services may be governed by those providers' separate terms and privacy policies.

16. Availability and Website Errors

We strive to maintain an accurate, functional, and reliable website. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

The website may occasionally be unavailable because of maintenance, technical problems, updates, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any portion of the website at any time.

17. Prohibited Uses

You agree not to use the website:

for any unlawful purpose;
to violate applicable laws or regulations;
to interfere with the website's operation or security;
to attempt to gain unauthorized access to systems or accounts;
to introduce malicious code, viruses, or other harmful technology;
to impersonate another person or entity;
to collect information about other users without authorization;
to infringe another person's intellectual property or privacy rights; or
in any manner that could damage, disable, overburden, or impair the website.

18. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

the website will be uninterrupted or error-free;
information on the website will always be complete, accurate, or current;
the website will meet your particular needs or expectations; or
the website will be free of viruses or other harmful components.

Nothing in these Terms excludes or limits any warranty or consumer protection that cannot legally be excluded or limited.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Dr. Jenna Scott and its owners, employees, contractors, and representatives will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to your use of, or inability to use, the Website or its content.

This limitation applies to the extent permitted by applicable law and does not apply to liability that cannot legally be excluded or limited.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Dr. Jenna Scott, its owners, employees, contractors, and representatives from claims, damages, liabilities, costs, and expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

Nothing in this provision requires you to indemnify us for our own conduct to the extent such indemnification is prohibited by applicable law.

21. Professional Licensing and Jurisdiction

Professional services offered through the website are provided subject to applicable professional licensing requirements and applicable law.

Information on the website concerning professional services is not intended to establish that Dr. Jenna Scott is licensed to provide professional services in every jurisdiction in which the website may be accessed.

If you are seeking clinical services, you are responsible for providing accurate information concerning your location and circumstances so that we can determine whether services may legally be provided to you.

22. Governing Law

These Terms will be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict-of-law principles, except to the extent that applicable law requires otherwise.

Any dispute concerning these Terms will be resolved in a court of competent jurisdiction in Florida, unless applicable law requires a different venue or forum.

23. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the “Last Updated” date above. If appropriate, we may also provide notice through the website or other reasonable means.

Your continued use of the website after revised Terms become effective constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.

24. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in effect.

25. Entire Agreement

These Terms, together with our Privacy Policy, applicable Notice of Privacy Practices, and any additional terms expressly incorporated into the website or applicable to a particular product, retreat, service, or transaction, constitute the agreement governing your use of the Website, except where a separate written agreement governs a particular professional or business relationship.

26. Contact Information

If you have questions about these Terms, please contact:

Dr. Jenna Scott, LLC
Jenna Scott, PhD, LMFT
Tallahassee, Florida
Email: jenna@drjennascott.com

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